Shipping policy
shipping policy
Last Updated: [1/january /2026]
At Charmtastic, we aim to get your order to you as quickly and efficiently as possible. This Shipping Policy outlines our shipping practices and what you can expect when placing an order with us.
- Order Processing Time Processing Time: All orders are processed within [1 to 3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. High Volume: During high volume periods (such as holidays or sales events), processing times may increase slightly.
- Estimated Shipping Times We ship internationally to many locations. Shipping times vary depending on your specific country and local customs processing. Standard Shipping: Typically takes 7–14 business days. Note: Depending on your location, your package may arrive sooner or take slightly longer than this estimate. Factors such as distance, customs clearance, and local postal services can affect delivery times.
- Customs, Duties, and Taxes Charmtastic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer.
- How do I check the status of my order? When your order has shipped, you will receive an email notification from us. If you are concerned about the status of your order or would like a more specific update regarding your country's delivery timeline, please contact us directly at: Email: support@charmtastic.shop We are happy to look into your order and keep you updated on its progress.
- Refunds, Returns, and Exchanges In the event that your order arrives damaged in any way, please email us as soon as possible at support@charmtastic.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.for more info about refunds and returns please check the return policy page