✦ Get in touch
We’d love to hear from you
Questions about your order, our charms, or anything else? Reach out — real humans, quick replies.
Ways to reach us
Email ussupport@charmtastic.shop InstagramDM us on Instagram TikTokFollow us on TikTokSend us a message
Quick answers
How long does shipping take?
Every order ships within 24 hours. Delivery usually takes 7–20 business days depending on your location.
Can I change or cancel my order?
Message us as soon as you can! If your order hasn’t shipped yet, we’ll happily update or cancel it for you.
Are the charms really waterproof?
Yes — our premium stainless steel charms are waterproof and tarnish-free. Wear them in the shower, pool, or sea.
Do you offer wholesale or custom orders?
We do! Send us a message with what you have in mind and we’ll get back to you with the details.